Domestic Shipping
International Shipping
Payment Options
Warranty, Return Policy, Lost Shipments
If your order is in stock, it will usually be shipped within 48 hours or 2 business days. If an item is not in stock, delivery may take up to five business days. You will be notified by e-mail when your order is shipped. Orders placed after 12 noon (PST) will be processed the next business day.
Domestic Shipping Options:
* UPS Ground
* UPS Next Day Air
* UPS 2nd Day Air
* UPS 3 Day Select
We cannot ship to PO Boxes! Please provide a street address.
Postal shipping options, such as Priority Mail, can be used on special request. However, we recommend shipping your order via UPS because it is faster, easier to track, more dependable, and automatically insured.
Please use this map to determine approximately how long it will take for your package to arrive if shipped via UPS Ground:
International Shipping Options:
* International Express Mail
* International Airmail (Letter Post)
* Canada Registered Airmail
* Canada/Mexico Airmail (Letter Post)
We recommend shipping your order via International Express Mail or Canada Registered Airmail. This method takes 3-5 days to most locations and is automatically insured up to $200.
We have several reasons for preferring Express Mail over other international shipping methods, such as Global Priority Mail or Airmail Parcel/Letter Post:
1. Aside from being delivered quicker, it usually clears customs faster and with fewer problems.
2. Express Mail is trackable, which makes the process of locating a lost or stuck-in-customs parcel quick and easy.
3. If your parcel is lost or damaged, we can file an insurance claim and reimburse you for the full value of your merchandise.
4. Because Express Mail is trackable, we can avert month-long delays for insurance claims, which are not uncommon with other international shipping methods.
5. Express Mail is only a few dollars more expensive than insured Airmail Parcel Post and we believe the added security is more than worth it.
How long your order takes to clear through foreign customs is beyond our influence. K&K is not responsible for customs fees and VAT taxes. We provide all necessary paperwork to ensure fast processing.
If you are ordering one of our smaller, low-cost transducers and don't mind incurring the risks associated with a less expensive shipping method, we would be happy to ship your order via International Airmail or Canada/Mexico Airmail (Letter Post). This is the least expensive international shipping method and takes 4-7 days to be delivered most location. It cannot be insured. If you choose this shipping method, please be aware that we cannot reimburse you in case your merchandise gets lost of damaged during shipment.
Payment Options
We accept Visa, Mastercard, and Discover Card. Ebay Store and auction purchases may be paid via PayPal. For alternate payment options, please contact us.
Warranty: K&K Sound Systems grants all its customers a 12-month warranty unless declared otherwise. If your product becomes defective within 12 months of receiving it, we will repair or exchange it free of charge. This warranty excludes products that have become defective due to consumer-inflicted damage, rough handling, or not following installation instructions. Postage must be prepaid by customer. A sales receipt/proof of purchase must be included with all defective products.
Return Policy: You may return any catalogue item within two weeks of receiving it if your are unsatisfied for any reason. Your product purchase price only (no shipping etc.) will be credited minus a 5% restocking fee (calculated from the retail price) on all returns. Custom products and special orders are non returnable. Return postage must be prepaid by customer. A sales receipt/proof of purchase must be included with all returns.
If your parcel is lost or damaged in shipment: We ship all domestic orders via UPS. UPS shipments are easily trackable and automatically insured. If your shipment is lost or damaged, contact us ASAP and we will be able to initiate an investigation and, if necessary, an insurance claim.
International Shipping
Payment Options
Warranty, Return Policy, Lost Shipments
If your order is in stock, it will usually be shipped within 48 hours or 2 business days. If an item is not in stock, delivery may take up to five business days. You will be notified by e-mail when your order is shipped. Orders placed after 12 noon (PST) will be processed the next business day.
Domestic Shipping Options:
* UPS Ground
* UPS Next Day Air
* UPS 2nd Day Air
* UPS 3 Day Select
We cannot ship to PO Boxes! Please provide a street address.
Postal shipping options, such as Priority Mail, can be used on special request. However, we recommend shipping your order via UPS because it is faster, easier to track, more dependable, and automatically insured.
Please use this map to determine approximately how long it will take for your package to arrive if shipped via UPS Ground:
International Shipping Options:
* International Express Mail
* International Airmail (Letter Post)
* Canada Registered Airmail
* Canada/Mexico Airmail (Letter Post)
We recommend shipping your order via International Express Mail or Canada Registered Airmail. This method takes 3-5 days to most locations and is automatically insured up to $200.
We have several reasons for preferring Express Mail over other international shipping methods, such as Global Priority Mail or Airmail Parcel/Letter Post:
1. Aside from being delivered quicker, it usually clears customs faster and with fewer problems.
2. Express Mail is trackable, which makes the process of locating a lost or stuck-in-customs parcel quick and easy.
3. If your parcel is lost or damaged, we can file an insurance claim and reimburse you for the full value of your merchandise.
4. Because Express Mail is trackable, we can avert month-long delays for insurance claims, which are not uncommon with other international shipping methods.
5. Express Mail is only a few dollars more expensive than insured Airmail Parcel Post and we believe the added security is more than worth it.
How long your order takes to clear through foreign customs is beyond our influence. K&K is not responsible for customs fees and VAT taxes. We provide all necessary paperwork to ensure fast processing.
If you are ordering one of our smaller, low-cost transducers and don't mind incurring the risks associated with a less expensive shipping method, we would be happy to ship your order via International Airmail or Canada/Mexico Airmail (Letter Post). This is the least expensive international shipping method and takes 4-7 days to be delivered most location. It cannot be insured. If you choose this shipping method, please be aware that we cannot reimburse you in case your merchandise gets lost of damaged during shipment.
Payment Options
We accept Visa, Mastercard, and Discover Card. Ebay Store and auction purchases may be paid via PayPal. For alternate payment options, please contact us.
Warranty: K&K Sound Systems grants all its customers a 12-month warranty unless declared otherwise. If your product becomes defective within 12 months of receiving it, we will repair or exchange it free of charge. This warranty excludes products that have become defective due to consumer-inflicted damage, rough handling, or not following installation instructions. Postage must be prepaid by customer. A sales receipt/proof of purchase must be included with all defective products.
Return Policy: You may return any catalogue item within two weeks of receiving it if your are unsatisfied for any reason. Your product purchase price only (no shipping etc.) will be credited minus a 5% restocking fee (calculated from the retail price) on all returns. Custom products and special orders are non returnable. Return postage must be prepaid by customer. A sales receipt/proof of purchase must be included with all returns.
If your parcel is lost or damaged in shipment: We ship all domestic orders via UPS. UPS shipments are easily trackable and automatically insured. If your shipment is lost or damaged, contact us ASAP and we will be able to initiate an investigation and, if necessary, an insurance claim.