K&K Sound Systems, Inc.
92798 Cape Arago Hwy.
Coos Bay, OR 97420

Phone: (541) 888-3517
Toll Free: 1-800-867-6863
Fax: (541) 888-4846

Office Hours:
Monday - Thursday: 8:30 am - 4 pm PST
Friday: 8:30 am - 12:30 pm PST

Which Pickup for My Instrument? Please check our Find Your Pickup page first. If your instrument is not listed or if you have a more specific question, please contact techsupport@kksound.com

Place an order: We have an international network of Dealers where you can purchase a wide range of K&K products. If there is no dealer in your area, you can order online directly from K&K. For other order inquiries, please contact sales@kksound.com

Questions about an existing order: For shipping questions, please contact shipping@kksound.com. For billing questions, please contact billing@kksound.com.

Returning or exchanging a product: If you purchased a product directly from K&K, we accept returns or exchanges within 2 weeks of the date you received the item if you are unhappy for any reason. Please check our warranty & return policy for details. Contact returns@kksound.com to initiate a return. You MUST obtain a return authorization number before sending in your product for return or repair.

Repair inquiries: All K&K products carry a 12-month warranty. If your product becomes defective within 3 months of receiving it, we will repair or exchange it free of charge. After 3 months, it is repair only. Please check our warranty & return policy for details. Contact techsupport@kksound.com to initiate a repair. You MUST obtain a return authorization number before sending in your product for return or repair.

All other Technical Support questions: techsupport@kksound.com

Dealers, Luthiers & Artist Inquiries: sales@kksound.com